Shipping & Returns

Shipping Information

At Dr. Crafty, we want to make sure you receive your custom made designs as soon as possible. We offer affordable shipping rates and aim to dispatch all orders within 1-3 business days. Shipping times vary depending on your location and the shipping option you choose at checkout. If you have any questions about our shipping policies, please don't hesitate to contact us.

Returns & Exchanges

We take pride in the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your custom made design, please contact us within 14 days of receiving your order to arrange a return or exchange. Please note that personalized items cannot be returned unless they are faulty. For more information on our returns and exchange policies, please see our FAQs or contact us.